"Ms. Jones has a question about her bill!". Our enhanced billing system allows for sophisticated patient billing as well as insurance billing. Our system automatically evaluates the patient's account in relationship to their lifecycle with the practice. We do not send out statements prematurely. Once statements have been sent, our system automatically evaluates the patient's compliance with requests for payment based on patient payments made and patient statements sent. Delinquent patients are flagged properly and reported to the billing manager and the doctor. Progressive, special delinquency letters are generated and sent with progressively delinquent statements. All of this is done automatically, yet reviewed and checked before mailed.

"How well am I getting paid? Am I charging enough?". We constantly research the ICD9 and CPT codes and modifiers to maximize your charge capture. It is a well known fact that the practices that bill the most, collect the most. Our VeinDraw eliminates the need for superbills. At the end of each encounter, the physician simply presses the "Generate Billing" button, and VeinDraw creates all the required transactions with the best ICD9 and CPT codes, automatically adding modifiers based medical global periods, multiple procedure rules, and on the documentation provided during the patient encounter.

Having all your data in a well defined database enables your practice to perform ad-hoc data-mining for essential business intelligence.

"Will my insurance company pay for this?". We know the pre-determination process can be labor intensive and frustrating.  This is why we have an experienced, full-time dedicated team to shepherd all pre-determination requests through all their stages.  Because our pre-determination team are solely dedicated to this process, they have tremendous experience and expertise.  Our "Pre-D" team maintains all the requirements and policies for medical necessity in a large database, indexed according to every insurance company they have ever encountered.

We also know that the pre-determination process requires tightly integrated communications, often over a period of several weeks or months.  VeinDraw provides highly automated communications between the Pre-D team, the front office, and the physicians.  In this way, you will clearly know before you walk into a patients room what has been approved, what has been denied, and what is in appeal.  Your patients will be very happy with the clear communications that exist in your practice, and the way you and your staff fight to maximize their insurance benefits.